ANNE-MARIE ELLIS - HERMES CHAMPAGNE

Returns policy

 

We understand that art is highly sentimental, and a piece may not be perfect for you. To make this process easy for you, please adhere to Adamo Gallery’s returns policy below.

 

All orders are eligible for a refund up to seven days after the customer receives the artwork.

 

Exchanges can be made up to 14 days of receiving the artwork. Exchanges must be to the value of the original order or above.

 

Artwork which is purchased in the Sale is eligible for a refund, but please note that Sale artwork is ‘sold as seen’.

 

All artwork must be returned in original packaging, must not be damaged or hung and the customer must have proof of purchase.

 

Artwork can be returned to Adamo Gallery, 20 Morgan Arcade, Cardiff CF10 1AF or alternatively, Adamo Gallery can arrange a complimentary collection service from our courier of choice.

 

Customers will be refunded in full when the artwork arrives back to the gallery, directly to either your bank, debit or credit card based on method of original payment. Customers can contact Adamo Gallery via email; art@adamogallery.co.uk to discuss any questions regarding our refund policy.

Delivery Policy

 

​Adamo Gallery offers a complimentary delivery service for mainland UK and Northern Ireland on all orders. Delivery is available from Monday to Friday with a delivery specialist. Adamo Gallery will contact you when the artwork is ready to be delivered to ensure a suitable delivery date.

 

Our delivery specialist will notify you of your scheduled delivery date. You can change or reschedule your delivery slot if needed. All orders set for delivery are marked with an online status so customers will be provided with details and a tracking number regarding their delivery once processed.

 

Each piece is personally inspected and packed carefully with specially developed packaging to ensure artwork of the highest quality arrives to you.

 

Artwork Availability

 

We aim to send all artworks available at the gallery within seven days of your order being completed.

 

Should you require an artwork for a special occasion and need a quick delivery, please contact Adamo Gallery to see if further arrangements can be made.

 

For artwork unavailable at the gallery, please anticipate a waiting time of four to six weeks as we source artworks externally from publishers and independent artists. Adamo Gallery will envisage to get your artwork delivered to you as soon as possible. We will be in contact to update you with your order regularly.